At Delaney Insurance Agency, Inc., we
are committed to protecting your
privacy. We recognize the importance of
protecting the confidentiality and
security of the information we collect
about individuals. The material below
describes our policies concerning the
collection, use and disclosure of
personal and financial information we
receive about individuals who seek to
obtain, obtain or have obtained products
or services from us. If you have any
questions about this Policy, please
contact us by writing to the attention
of "Customer Care Department" at 8231
White Oak Avenue Rancho Cucamonga, CA
91730.
Why We Collect and How We Use
Information
How We Collect Information
What Information We Collect
How We Protect Information
Information Disclosure
Control of Information
Further
Information
Why We Collect and How We Use
Information
We collect and use information for
business purposes with respect to our
insurance and other business
relationships with you. These business
purposes include, without limitation,
evaluating requests for insurance or
other products or services, evaluating
benefit claims, administering our
products or services, and processing
transactions requested by you. We may
also use information to offer you other
products or services, to enhance and
improve existing products or services,
or to design new ones.
How
We Collect Information
We get most information directly from
you. The information you provide us
voluntarily when applying for our
products or services or submitting a
claim for benefits generally provides
the information we need. If we need to
verify information or need additional
information, we may obtain information
from third parties such as adult family
members, employers, other insurers,
physicians, hospitals and other medical
personnel.
What Information We Collect
The information we collect may relate to
your finances, employment, health,
avocations or other personal
characteristics. Information we collect
may also relate to transactions with us
or with others, including our affiliates
(i.e., companies related to us by common
ownership or control). For example, we
may collect the following types of
"nonpublic personal information" about
you:
Information about your identity, such as
your name, date of birth, address, phone
number, E-mail address, and Social
Security number; Information about
your transactions with us, our
affiliates or others, such as policy
coverage, premiums and payment history;
and Information we receive from you on
applications or other insurance forms,
including your medical information.
How We Protect Information
We treat information about you in a
confidential manner. Our employees and
other authorized personnel are required
to protect the confidentiality of your
information. We restrict access to
nonpublic personal information about you
to only those individuals who have a
business reason to know the information,
such as in order to provide services for
you. We also maintain physical,
electronic and procedural safeguards to
protect information. All employees and
other authorized personnel are required
to comply with our established policies,
including this Privacy Policy.
Information Disclosure
Information may be disclosed to our
affiliates and our affiliates may use
that information to offer products and
services to you. Information may also be
disclosed to nonaffiliated third
parties, such as insurance companies and
companies that process data or provide
general administrative services for us.
For example, information may be
disclosed to nonaffiliates to enable
them to provide business services for
us, such as helping us to evaluate your
request for insurance or benefits and
assisting us in processing a transaction
requested by you. Information may also
be shared with nonaffiliates to assist
us in offering our products and services
to you, or to nonaffiliated financial
institutions with which we have joint
marketing agreements. We may disclose
any information we collect as described
above, other than health information,
for the purposes described in this
paragraph, or where disclosure is
otherwise permitted or required by law.
When we disclose information to
nonaffiliates, we require the company to
maintain the confidentiality of the
information.
Control
of Information
Generally, upon your written request, we
will make your information available for
review (except information collected in
connection with, or in anticipation of,
any legal claim or proceeding). If you
notify us that the information is
incorrect, we will review it, and if we
agree, we will correct our records
accordingly. If we do not agree, you may
submit a short statement of dispute,
which we will include in any future
disclosure of the disputed information.
Further
Information
In addition to any other privacy notice
we may provide, federal law and state
laws and regulations have established
privacy standards and require us to
provide this summary of our Privacy
Policy once each year. You may have
additional rights under applicable
privacy laws. This notice does not apply
to your relationship with other
financial service providers, such as
nonaffiliated insurance companies. We
may amend this notice at any time, and
we will provide a revised Privacy Policy
as required by law. |
